Conflict Management Skill Training Course
In the workplace, conflicts can arise due to opposing opinions and personal preferences, making it challenging to manage. Conflict management is crucial in today’s market as it involves recognizing and resolving conflicts. It is common for employees to want to showcase their importance to the organization, which can lead to conflicts with other team leaders. However, if conflicts are handled appropriately, leaders can use them to develop their teams and empower their workforce with confidence and motivation. This energy can provide a competitive advantage that is rare to achieve, but those who successfully harness it can reap significant benefits for their organization. The training program offered will equip delegates with various conflict management methods that can be applied in an organizational setting.
Application Deadline: Jun 30, 2023
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Instructor-led Conflict Management Skill live online Training Schedule
May 15th – Weekend
SAT & SUN (5 Weeks) 08:30 PM to 11:30 PM (IST)
July 1st – Weekend
SAT & SUN (5 Weeks) 11:00 AM to 01:00 PM (IST)
Sambodhi and Education Nest offer a Conflict Management Skill Training Course designed to help professionals acquire skills to handle and resolve conflicts effectively. The course is led by industry experts with over 10 years of experience in the field. Participants will learn effective communication, negotiation, and problem-solving techniques to manage conflicts in the workplace and personal life. This training will enhance their conflict management skills and enable them to create a positive and productive work environment.
- 60 days of free Cloud Lab access worth ₹4000
- Live Online Classes starting on 15th Apr 2023
Conflict Management Skill Training Course Benefits
Conflict management training is essential for organizations to promote a positive work environment, reduce stress, and improve productivity and employee retention. Individuals who participate in this Conflict Management Skill Training can gain from it in the following ways:
- Improved Communication
- Better Relationships
- Recognize the warning signs of conflict early on
- Address the issues in an effective and unbiased manner
- Improve the efficiency of your team or department by managing or minimizing conflicts.
- Direct your attention on more important matters like your personal development goals
- Acquire a set of skills that is becoming more and more essential for advancing.
- Enhance your credibility among your colleagues.
Why Conflict Management Skill Certificate Training Course from Education Nest
Live Interactive Learning
- World-Class Instructors
- Expert-Led Mentoring Sessions
- Instant doubt clearing
Lifetime Access
- Course Access Never Expires
- Free Access to Future Updates
- Unlimited Access to Course Content
24x7 Support
- One-On-One Learning Assistance
- Help Desk Support
- Resolve Doubts in Real-time
Hands-On Project Based Learning
- Industry-Relevant Projects
- Course Demo Dataset & Files
- Quizzes & Assignments
- 1 Year subscription to LMS
Industry Recognised Certification
- Sambodhi & Education Nest Training Certificate
- Graded Performance Certificate
- Certificate of Completion
Scholarship And Fees
- Upto 50% Scholarship
- Availability of EMI payment
- International Payment options
Conflict Management Skills Covered
- Handling Conflicts
- Managing Conflicts
- Emotions of conflicts
- Maintaining relationships with other employees
- Different Phases of Conflict and Conflicting Resolution Model
Conflict Management Skill Training Course Syllabus
- The distinctions between a problem, a disagreement, and a conflict
- Different aspects of conflict – risks vs. opportunities
- Causes of conflict
- Signals to predict conflict
- Perceptions and how we process information can lead to conflict
- Behavioral styles and their impact on conflicts
- Open conflict vs. Hidden conflict
- Spontaneous and reflective action
- Steps to clarify a conflict
- Conflict styles and outcomes
- Communication is key to conflict resolution
- Reflective listening
- Best practices on conflict resolution
- Conflict styles from some movie scenes
- Conflict management from movie scenes
- Compelling and influential scenes from “12 Angry Men”
- How we compose our realities?
- A brief insight into what happens in a conflict situation
- The inner source of conflict
- Changing yourself
- Dealing with anger (yours and others)
- Choosing your battles
- When to say “No”
- The Johari Window
- Stages of Conflict
- Creating the Win/Win
- Conflict Resolution Style Questionnaire
- Conflict as communication
- Active listening skills
- Paraphrasing skills
- Powerful questions
- Body language
- Non-verbal and verbal communication skills
- Effective techniques for intervention strategies
- Preventing problems
- Getting focused
- Dealing with problems
- The three-step conflict resolution model
- How to increase positive information flow
- Why people don’t like to do what they are told
- De-stress and meditative options to use when things turn “ugly”
- Ways to control conflicts to increase productivity and performance
- The psychology of communication
- How to listen and ask thoughtful questions
- Why feedback sometimes goes wrong
- Conflict dynamics
- The main causes of conflicts
- Understanding the various dynamics of conflict and how to manage them
- Learning from negotiators
- How to create win-win outcomes
- Questioning techniques for conflict resolution
- The Conflict/Opportunity test
- Helping others through conflict
- The five most universal conflict resolution approaches and when to use them
- Case studies and role play
- Top tips for managing conflict at work
- How to take the anguish out of grievance and the dysfunction out of regulation
- The TCM Resolution Framework
- An overview of the resolution spectrum and the resolution index (RI)
- How to incorporate conflict-resolution into your recovery plan and people-management strategy?
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Why Enroll for “Conflict Management Skill Training Course ”
- Duration: 40 hours
- Level of effort: 4 hours per day
- Modality: Online with live classroom sessions and groups assignments
- Limited & partial scholarships available for candidates based on merit
- Discounts on course fees in case of institutional sponsorship, group enrolments, and for participants from grassroots organisations
- Training by corporate professionals and experts with 10+ years of experience in Data Science with Python training industry
- Language: English
- Requirements: access to laptop and internet
- Industry-relevant curriculum designed by industry experts
- 40 hours of instructor-led live virtual training on weekends
- 1-year subscription to enterprise-grade Learning Management System (LMS)
- Globally accredited recognition for students
- Availability of scholarships and EMI payment options
- Training on weekends to cater to working professionals
- Last date for application: 30th Jun 2023
- Commence date: TBA
Conflict Management Skill Training Description
The Conflict Management Skill Training course offered by Sambodhi and Education Nest is designed to help individuals develop the skills necessary to manage and resolve conflicts in the workplace. Participants will learn how to identify different types of conflicts, understand the root causes of conflicts, and apply conflict resolution strategies effectively. The course is led by experienced industry experts with over 10 years of experience in the field of conflict management. By enrolling in this course, participants will be equipped with the skills to handle difficult conversations, negotiate effectively, and build strong relationships with colleagues and clients. The Conflict Management Skill course is ideal for professionals in leadership positions or those seeking to improve their interpersonal skills.
The objectives of the Conflict Management Skill course are as follows:
- To understand the concept and importance of conflict management in the workplace.
- To learn various conflict resolution techniques and their applications in different situations.
- To identify the source and type of conflicts and develop strategies to handle them.
- To enhance communication and negotiation skills for effective conflict resolution.
- To create a positive and respectful work environment by preventing and managing conflicts.
- To acquire knowledge of conflict management tools and software for efficient conflict resolution.
- To develop the ability to handle challenging situations and individuals with confidence and composure.
Here are some points to explain the importance of learning Conflict Management Skills:
- Conflict is a natural part of human interaction, and it is essential to learn how to manage it effectively to maintain healthy relationships, both personal and professional.
- Conflict Management Skills training can help individuals to understand the root cause of conflicts, develop communication skills, and learn different strategies to manage conflicts constructively.
- Conflict management skills are vital in any workplace, as they can help reduce tension, improve team communication and collaboration, and increase productivity.
- Conflict management skills are also crucial in leadership positions, as leaders must handle conflicts between team members or other stakeholders in a fair and effective manner.
- Learning conflict management skills can help individuals to build stronger relationships with their colleagues, friends, and family, as they will be better equipped to handle disagreements and resolve conflicts in a positive way.
The Conflict Management Skill course is beneficial for individuals from various fields who want to enhance their conflict resolution abilities. This course is ideal for:
- Managers
- Supervisors
- Team Leaders
- All HRM professionals
- Professionals who want to learn more about conflict resolution
- Professionals of any background struggling to handle conflicts at work
- Students still in school or about to enter a professional space
- Anyone who has difficulties in facing or handling conflicts
As a soft skills training course, there are no strict pre-requisites for the Conflict Management Skill course. However, some basic knowledge and experience in working with people and teams can be helpful. Here are some recommended pre-requisites:
- Basic understanding of human behavior and psychology
- Familiarity with team dynamics and communication
- Experience in working with people or in a team-oriented environment
- Willingness to learn and improve interpersonal skills
Sambodhi and Education Nest offer a variety of popular courses for soft skills development, in addition to the Conflict Management Skill course. Some of these courses include:
- Effective Communication Skills
- Leadership and Team Building
- Time Management and Productivity
- Emotional Intelligence and Self-Awareness
- Negotiation Skills
- Presentation Skills and Public Speaking
- Customer Service and Relationship Management
All of these courses are designed to help individuals improve their interpersonal skills and communicate more effectively in both personal and professional settings. The courses are led by experienced industry experts and offer practical, hands-on training that can be applied immediately in the workplace.
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Conflict Management Skill Training FAQs
If you miss an online Conflict Management Skill Training class, it’s important to reach out to the instructor or the support team of the online training platform you are using. They may be able to provide you with a recording or transcript of the missed class, so that you can catch up on what you missed. Alternatively, some platforms offer on-demand access to class materials, so you can go back and review the content on your own time. It’s always a good idea to try and make up the missed material as soon as possible, so that you don’t fall behind in your learning.
If you have queries after completing an online Conflict Management Skill Training course, Education Nest training platforms offer some form of post-course support. This may include access to a dedicated support team, a community forum where you can ask questions and connect with other learners, or even one-on-one sessions with an instructor or coach. If you have specific questions or concerns related to the course material, you can reach out to the instructor directly or use the support channels provided by the platform. It’s always a good idea to clarify any doubts or questions you may have, as this will help to solidify your understanding of the material and ensure that you can apply what you’ve learned in a real-world context.
Conflict management skill refers to the ability to handle and resolve conflicts effectively and efficiently. It involves identifying and addressing sources of conflict, managing emotions and communication, negotiating solutions, and promoting cooperation and collaboration among conflicting parties. Conflict management skill is important in both personal and professional contexts, as conflicts can arise in various situations such as at home, in the workplace, or in social settings. Effective conflict management skill can help individuals maintain positive relationships, enhance productivity, and reduce stress and negative outcomes associated with unresolved conflicts.
The timing of when you get access to learning content after signing up for an online Conflict Management Skill Training course will depend on the specific training platform you are using. In most cases, you should receive access to the learning content immediately upon signing up, or shortly after your payment has been processed. Some platforms may require you to complete an enrolment process or set up an account before you can access the content. It’s always a good idea to check the specific details of the course or platform you are using, as the timing and process may vary. If you are experiencing any issues accessing the learning content, you should contact the support team of the training platform for assistance.
Once you enrol in Conflict Management Skill Training course, you will typically have access to the course material for as long as the course remains available on the platform. This means that you can revisit the material at any time, even after you have completed the course, and continue to learn and improve your skills. The benefit of lifetime access to the learning material is that it allows you to learn at your own pace and on your own schedule. You can review the content as many times as you need to fully understand the concepts and techniques covered in the course. Additionally, if you encounter a new challenge in your work or personal life, you can go back to the course material to find solutions and strategies to help you overcome the challenge. Having access to course material for a lifetime is a valuable benefit, as it allows you to continue to improve your skills and knowledge long after you have completed the course. So, if you are interested in improving your Communication skill, build confidence and want the flexibility to learn at your own pace, consider enrolling in a Conflict Management Skill Training course that offers lifetime access to the learning material.
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