ITIL Foundation Training Course
Sambodhi and Education Nest offer a comprehensive ITIL Foundation training program that equips individuals with globally recognized expertise in IT service management. This course benefits both individuals and IT enterprises by providing the knowledge and skills to deliver quality services using the latest updates to the ITIL framework. With the scalability and flexibility of ITIL, ITSM professionals become invaluable assets to organizations. The course covers essential concepts, principles, features, and benefits of ITIL, enhancing service efficiency for clients. Participants will gain insights into the scope of the ITIL framework, generic service management technologies, the four dimensions of ITIL. Completing the ITIL Foundation program opens up promising career opportunities in ITSM, enabling professionals to streamline processes and foster effective communication among team members and stakeholders.
Application Deadline: Jun 30, 2023
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Sambodhi and Education Nest offers a comprehensive ITIL Foundation Training Course designed to equip participants with the essential knowledge and skills in IT service management. With a focus on live project-based training, our program ensures practical understanding and hands-on experience in applying ITIL concepts. Learn ITIL Foundation from our team of industry experts, who possess over 10 years of experience in the field. Our instructors have developed unique teaching styles to help aspiring candidates master the skills and knowledge required to excel in IT service management. Whether you are new to ITIL or looking to enhance your understanding, our training course provides a solid foundation and prepares you for the ITIL Foundation certification exam. Join us at Sambodhi and Education Nest to embark on a successful IT service management journey.
- 60 days of free Cloud Lab access worth ₹4000
- Live Online Classes starting on 15th Apr 2023
4.5
Instructor-led ITIL Foundation live online Training Schedule
May 15th – Weekend
SAT & SUN (5 Weeks) 08:30 PM to 11:30 PM (IST)
July 1st – Weekend
SAT & SUN (5 Weeks) 11:00 AM to 01:00 PM (IST)
Why enroll for ITIL Foundation Certificate Training Course?
ITIL Foundation shows promising growth with a 70% adoption rate, indicating widespread acceptance and implementation of ITIL practices globally.
ITIL Foundation professionals are in high demand across industries, with approximately 45% of global companies utilizing the ITIL framework.
The average salary growth of an ITIL Foundation professional is notable. While uncertified professionals earn an annual salary of $93,394, certified individuals receive a higher annual salary of $98,544.
ITIL Foundation Training Course Benefits
The ITIL Foundation course provides numerous career-enhancing benefits. Through ITIL training, individuals can become IT Service Management experts, unlocking improved career opportunities. ITIL’s wide adoption by organizations fosters business growth and expands job prospects for seekers. The growing popularity of ITIL will drive demand for skilled professionals in the future, leading to attractive positions with high salaries. The training enhances professionals’ abilities in identifying, planning, and supporting IT services. Completion of the ITIL training equips individuals with a systematic and highly valued approach to service management, opening doors to diverse career paths and job prospects. Additionally, every year, the demand for skilled candidates is constantly increasing in this domain.
Annual Salary
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Why ITIL Foundation Certificate Training Course from Education Nest
Live Interactive Learning
- World-Class Instructors
- Expert-Led Mentoring Sessions
- Instant doubt clearing
Lifetime Access
- Course Access Never Expires
- Free Access to Future Updates
- Unlimited Access to Course Content
24x7 Support
- One-On-One Learning Assistance
- Help Desk Support
- Resolve Doubts in Real-time
Hands-On Project Based Learning
- Industry-Relevant Projects
- Course Demo Dataset & Files
- Quizzes & Assignments
- 1 Year subscription to LMS
Industry Recognised Certification
- Sambodhi & Education Nest Training Certificate
- Graded Performance Certificate
- Certificate of Completion
Scholarship And Fees
- Upto 50% Scholarship
- Availability of EMI payment
- International Payment options
ITIL Foundation Skills Covered
- ITIL key concepts
- ITIL central principles
- ITIL process models
- Service level management(Designing/ Building/ Implementation)
- Customer experience improvements
- ITSM efficiency
ITIL Foundation Training Course Syllabus
- About ITIL4
- Components of ITIL4 Framework
- Benefits of ITIL
- Service management introduction
- Components of Service Value
- Organizations and people
- Products, Services and Service Offering
- Service relationship
- Outcomes
- Costs
- Risks
- Utility and warranty
- Four dimensions of service management introduction
- Organizational and people
- Information and technology
- Partners and suppliers
- Value streams and processes
- External factors
- Applying the Four Dimensions
- ITIL Service value system
- Opportunity, demand and value
- Governance
- Guiding principle
- Focus on value
- Start where you are
- Progress iteratively with feedback
- Collaborate and promote visibility
- Think and work holistically
- Keep it simple and practical
- Optimize and automate
- Service value chain introductions
- Interconnected Nature of the service value chain
- Plan
- Improve
- Engage
- Design and transition
- Obtain/build
- Deliver and support
- Value streams
- Continual improvement introduction
- Continual improvement model
- What is the vision?
- Where are we now?
- Where do we want to be?
- How do we get there?
- Take Action
- Did we get there?
- How do we keep the momentum going?
- Continual improvement and the guiding principle.
- Categories of practices
- Management practices
- Continual improvement
- Information security management
- Relationship management
- Supplier management
- Knowledge management
- Measurement and reporting
- Organizational change management
- Portfolio management
- Project management
- Risk management
- Service financial management
- Workforce and talent management
- Service management practices
- Change control
- Incident management
- Problem management
- Service desk
- Service level management
- Service request management
- IT Asset management
- Monitoring and Event management
- Release management
- Service configuration management
- Availability management
- Business analysis
- Capacity and performance management
- Service catalogue management
- Service continuity management
- Service design
- Service validation and testing
- Technical management practice introduction
- Deployment management
- Infrastructure and platform management
- Software development and management
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Why Enroll for “ITIL Foundation Training Course”
- Duration: 40 hours
- Level of effort: 4 hours per day
- Modality: Online with live classroom sessions and groups assignments
- Limited & partial scholarships available for candidates based on merit
- Discounts on course fees in case of institutional sponsorship, group enrolments, and for participants from grassroots organisations
- Training by corporate professionals and experts with 10+ years of experience in Data Science with Python training industry
- Language: English
- Requirements: access to laptop and internet
- Industry-relevant curriculum designed by industry experts
- 40 hours of instructor-led live virtual training on weekends
- 1-year subscription to enterprise-grade Learning Management System (LMS)
- Globally accredited recognition for students
- Availability of scholarships and EMI payment options
- Training on weekends to cater to working professionals
- Last date for application: 30th Jun 2023
- Commence date: TBA
ITIL Foundation Training Projects
Industry-Retail
ITIL Foundation plays a significant role in the retail industry by ensuring efficient IT service management practices. With the dynamic nature of retail operations and customer demands, implementing the ITIL framework helps streamline IT processes, enhance service delivery, and improve overall customer satisfaction. ITIL principles enable retailers to effectively manage their IT infrastructure, handle incidents and changes, and optimize service desk operations. By adhering to ITIL practices, retailers can minimize disruptions, improve response times, and maintain a reliable IT environment. This, in turn, enhances the overall performance of retail operations, boosts productivity, and ensures a seamless experience for both customers and employees.
Industry- IT
ITIL Foundation plays a pivotal role in the IT industry by providing a structured framework for effective IT service management. In IT projects, implementing ITIL Foundation principles ensures streamlined processes, enhanced service delivery, and improved customer satisfaction. The ITIL framework helps organizations align their IT services with business objectives, facilitating efficient incident and problem management, change control, and service transition. By adhering to ITIL Foundation practices, IT professionals can optimize resource allocation, minimize downtime, and mitigate risks. Furthermore, ITIL Foundation fosters a culture of continuous improvement, enabling organizations to adapt to evolving technological landscapes and deliver high-quality services that meet the ever-changing demands of the IT industry.
ITIL Foundation Training Description
The ITIL Foundation course provides comprehensive training on the ITIL framework, which is recognized globally as the leading best practice framework for IT service management. This course equips participants with a solid understanding of the key concepts, principles, and processes involved in ITIL. By completing the ITIL Foundation course, individuals gain the knowledge and skills to align IT services with business objectives, improve service delivery, and enhance customer satisfaction. This training enables professionals to apply ITIL practices effectively, optimize resource allocation, and drive continuous improvement in IT service management. The ITIL Foundation course serves as a valuable stepping stone for individuals seeking to enhance their career prospects in the IT industry.
The objectives of the ITIL Foundation course are as follows:
- Gain a comprehensive understanding of the key concepts, principles, and terminology of ITIL.
- Learn about the benefits and value of implementing ITIL practices in IT service management.
- Understand the five stages of the IT service lifecycle: service strategy, service design, service transition, service operation, and continual service improvement.
- Familiarize oneself with the processes, functions, and roles involved in each stage of the IT service lifecycle.
- Develop knowledge and skills in incident management, problem management, change management, and service level management.
- Learn how to align IT services with business objectives and customer requirements.
- Acquire the ability to identify and manage risks in IT service management.
- Prepare for the ITIL Foundation certification exam, which validates the understanding of ITIL concepts and principles.
- Apply ITIL best practices to optimize resource utilization, enhance service delivery, and drive continuous improvement in IT service management.
- Gain the confidence and competence to contribute effectively to IT service management initiatives within organizations.
Learning the ITIL Foundation course offers several benefits. Here are some key points on why it is beneficial to learn ITIL Foundation:
Globally recognized framework: ITIL is the leading best practice framework for IT service management, widely adopted by organizations worldwide. Learning ITIL Foundation provides you with a globally recognized credential that enhances your professional credibility.
Improved career prospects: ITIL Foundation certification enhances your job prospects in the IT industry. Many organizations seek professionals with ITIL knowledge and certifications for roles related to IT service management and IT project management.
Enhanced understanding of IT service management: ITIL Foundation equips you with a comprehensive understanding of the ITIL framework, its key concepts, principles, and processes. This knowledge enables you to effectively align IT services with business objectives, improve service delivery, and enhance customer satisfaction.
Better job performance: Applying ITIL principles and practices learned in the course can help you optimize IT service management processes, minimize downtime, and improve overall service quality. This, in turn, enhances your job performance and productivity.
Standardized approach: ITIL provides a standardized approach to IT service management, ensuring consistency and efficiency across organizations. Learning ITIL Foundation helps you align with industry best practices and enables effective collaboration with IT teams across different organizations.
Continuous improvement mindset: ITIL Foundation fosters a culture of continual service improvement. By learning ITIL, you develop a mindset focused on identifying areas for improvement and implementing changes to enhance IT service delivery.
Increased customer satisfaction: Implementing ITIL practices can lead to improved customer satisfaction by delivering IT services that align with customer needs, providing better incident management, and ensuring efficient problem resolution.
Better communication and collaboration: ITIL Foundation emphasizes effective communication and collaboration between IT teams and stakeholders. Learning ITIL helps you develop skills in communication, stakeholder management, and cross-functional collaboration.
Preparation for advanced ITIL certifications: ITIL Foundation serves as a prerequisite for advanced ITIL certifications. By starting with the ITIL Foundation course, you lay the foundation for further specialization in specific areas of ITIL.
Stay updated with industry trends: ITIL is regularly updated to align with changing industry trends and technological advancements. Learning ITIL Foundation keeps you informed about the latest practices and ensures you stay relevant in the evolving IT service management landscape.
The ITIL training is suitable for a wide range of professionals, including:
- Database administrators
- Operations managers
- Quality analysts
- Consultants
- IT professionals who collaborate with IT to meet business needs
- Students aiming to obtain the ITIL® 4 Foundation Certification
- Anyone interested in learning ITIL
The pre-requisites for the ITIL Foundation course typically include:
No formal requirements: The ITIL Foundation course has no formal prerequisites, making it accessible to individuals at various stages of their career.
Basic understanding of IT: While not mandatory, having a basic understanding of IT terminology, concepts, and processes can be helpful in grasping the ITIL Foundation course content.
Familiarity with IT service management: Prior exposure to IT service management practices, IT operations, or related fields can provide a foundation for understanding the principles and concepts covered in the ITIL Foundation course.
Recommended study materials: Some training providers may recommend pre-reading or study materials to familiarize yourself with ITIL concepts before attending the course. These materials can be beneficial but are not mandatory.
Openness to learning: A willingness to learn, engage, and participate actively in the course is crucial for maximizing the benefits and understanding of ITIL Foundation.
Sambodhi and Education Nest offer a range of Project Management courses to cater to different needs and skill levels. In addition to the ITIL Foundation course, we provide the following courses:
Project Management Professional (PMP): This course is designed for experienced project managers who want to obtain the globally recognized PMP certification. It covers the complete project management lifecycle, including initiating, planning, executing, monitoring, controlling, and closing projects.
Project Risk Management: This course delves into the various aspects of project risk management, including risk identification, assessment, mitigation, and monitoring. Participants learn how to effectively manage risks to ensure project success.
Program Management Professional (PgMP): The PgMP course focuses on advanced program management principles, providing professionals with the knowledge and techniques required to manage complex programs and achieve strategic business objectives.
Agile Project Management: This course focuses on Agile project management methodologies, such as Scrum, Kanban, and Lean. Participants learn how to apply Agile principles and practices to enhance project delivery and adapt to changing requirements.
Microsoft Project: This course provides training on using Microsoft Project, a popular project management software. Participants learn how to create project plans, schedule tasks, manage resources, and track progress using this powerful tool.
PRINCE2: Projects IN Controlled Environments 2 (PRINCE2) is a widely used project management methodology. This course equips participants with the knowledge and skills to effectively implement PRINCE2 principles and practices in managing projects.
These courses offer valuable knowledge and skills for professionals seeking to enhance their project management capabilities and achieve success in their projects.
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ITIL Foundation Training FAQs
If you miss an online ITIL Foundation Training class, it’s important to reach out to the instructor or the support team of the online training platform you are using. They may be able to provide you with a recording or transcript of the missed class, so that you can catch up on what you missed. Alternatively, some platforms offer on-demand access to class materials, so you can go back and review the content on your own time. It’s always a good idea to try and make up the missed material as soon as possible, so that you don’t fall behind in your learning.
If you have queries after completing an online ITIL Foundation Training course, Education Nest training platforms offer some form of post-course support. This may include access to a dedicated support team, a community forum where you can ask questions and connect with other learners, or even one-on-one sessions with an instructor or coach. If you have specific questions or concerns related to the course material, you can reach out to the instructor directly or use the support channels provided by the platform. It’s always a good idea to clarify any doubts or questions you may have, as this will help to solidify your understanding of the material and ensure that you can apply what you’ve learned in a real-world context.
ITIL Foundation is an entry-level certification and a fundamental course within the ITIL (Information Technology Infrastructure Library) framework. It provides a comprehensive understanding of the key concepts, principles, and practices of IT service management. ITIL Foundation covers various aspects of IT service management, including the service lifecycle, service strategy, service design, service transition, service operation, and continual service improvement. By completing the ITIL Foundation course and obtaining certification, individuals gain knowledge and skills to align IT services with business objectives, improve service delivery, and enhance customer satisfaction. ITIL Foundation serves as a valuable foundation for professionals seeking to build a career in IT service management and provides a common language and framework for organizations to manage their IT services effectively.
The timing of when you get access to learning content after signing up for an online ITIL Foundation Training course will depend on the specific training platform you are using. In most cases, you should receive access to the learning content immediately upon signing up, or shortly after your payment has been processed. Some platforms may require you to complete an enrolment process or set up an account before you can access the content. It’s always a good idea to check the specific details of the course or platform you are using, as the timing and process may vary. If you are experiencing any issues accessing the learning content, you should contact the support team of the training platform for assistance.
Once you enrol in ITIL Foundation Training course, you will typically have access to the course material for as long as the course remains available on the platform. This means that you can revisit the material at any time, even after you have completed the course, and continue to learn and improve your skills. The benefit of lifetime access to the learning material is that it allows you to learn at your own pace and on your own schedule. You can review the content as many times as you need to fully understand the concepts and techniques covered in the course. Additionally, if you encounter a new challenge in your work or personal life, you can go back to the course material to find solutions and strategies to help you overcome the challenge. Having access to course material for a lifetime is a valuable benefit, as it allows you to continue to improve your skills and knowledge long after you have completed the course. So, if you are interested in improving your Communication skill, build confidence and want the flexibility to learn at your own pace, consider enrolling in ITIL Foundation Training course that offers lifetime access to the learning material.
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